FINANCE DEPARTMENT

“ ” Service center customer service was excellent.

“ ” Everyone is kind, courteous, and caring.

“ ” The girls at the service area were incredible!! They took care of my service needs and sent me on my way quickly. Really appreciate them and their great service.

“ ” My Review, My Story: My car’s brakes ceased to work…scary! My local mechanic wasn’t comfortable working on hybrid brake systems. Sooooo….little did I know that fate was towing my car to the nearest Toyota Dealer and this would begin my journey from service to sales at Williams Toyota...

“ ” I had an appt for my Grand Highlander for the recalls and I showed up on the wrong day. They were nice enough to get me in still and got me all situated so I didn’t have to come back the next week. They were quick. They were professional. And I appreciated their patience!

“ ” Since I bought my car was unable to use both map and phone without switching back and forth from phone settings to Android auto settings. Samantha at the front desk service area helped me fix the issue. She was polite and informative.

“ ” I have been doing business with Williams Toyota in Elmira, NY for a number of years. Their service is excellent and timely. Employees are friendly and knowledgeable. I highly recommend them.

“ ” (Translated by Google) undefined (Original)

“ ” (Translated by Google) undefined (Original) The customer service is beyond 5 Star. The “go above and beyond” list is way too long, it would take up the entirety of google! I actually enjoy going in for service. Today I utilized one of the Quiet Rooms to get some work done while I waited. The...

“ ” (Translated by Google) undefined (Original) Great ! Theresa superb !

“ ” Excellent service and communication.

“ ” Customer service was outstanding. The technicians always do a great job. Thank you Williams Toyota of Elmira !

“ ” In my 50 years of owning various new cars this was absolutely the best sevice experience I’ve ever had. Kudos to the entire crew!

“ ” The only thing is they forgot that I asked y9 wash my car. No biggie! Great customer service.

“ ” Always enjoy having car serviced there with their knowable Service Team!

“ ” Professional service.

“ ” They always remember who you are, greet you when you enter, and keep you informed how your vehicle is coming.

“ ” First time at this dealership and I came in for service on my truck. Stephanie made the whole experience painless. She was genuinely kind. The waiting area was nice and comfortable as well. Top-notch service from start to finish. Ask for Stephanie! And thanks to the tech, George, for getting my...

“ ” Fast efficient service. Excellent customer greeting

“ ” Always excellent service and customer care.

“ ” Thank you so much for finding and fixing the problem that no one else could find. Everyone I spoke with was extremely nice and helpful.

“ ” Awesome service and very friendly. Thank you Williams Toyota

“ ” Appointment made, service. And inspection done in a timely manner, I am very satisfied.

“ ” GREAT!!

“ ” I had an appointment for an Recall of Rear traction motor cable corrosion. I was on time and they took it right in a fixed it. They also checked tire inflation and cleaned the outside! Thank you to Williams toyota and Jason Kline. I also got a pink ribbon pin. They donate a $1 for every job during...

“ ” I highly recommend asking for Andrew Lynough if you’re looking for a vehicle. He truly represents the best of customer care and professionalism! I had a truly outstanding experience working with Andrew Lynough at Williams Toyota of Elmira. From the moment I walked in, Andrew was incredibly...

“ ” Very pleased with your thorough service and timely completion

“ ” Brought our 2025 Crown in for Inspection, oil change and tire rotation.They took great care of our vehicle.

“ ” Williams Toyota has been my go to place for service since 1990. They've always been great.

“ ” Service was top notch, efficient, on schedule and communication was superior.

“ ” Thanks for your great service 👍

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“ ” (Translated by Google) undefined (Original) Went to Williams Toyota in Big Flats to have a fuel line bracket replaced and I have to go back because they didn't have the part and I was told that they don't keep this routine small part in their inventory. This is the second time in the last two years...

“ ” ⭐☆☆☆☆ Title: Schrödinger’s Estimate: It Exists, But Only If You Observe It With a VIN I called this Toyota dealership hoping to get an estimate for a timing belt and water pump on a 2002 Avalon — a job so common it probably has its own muscle memory. What I got instead was a...