“ ” The service here was incredible..

“ ” My car broke down on the way to work and I barely made it to the dealership. They squeezed me in for the diagnosis and the news wasn’t good. I figured I would be waiting at least a couple of weeks for the part and then to have them again squeeze me into the schedule for the install. On the fourth...

“ ” Excellent service

“ ” First time in for service at this location. Very friendly people The technician seemed to be very thorough. Very good communication. I will be returning for next service needed.

“ ” Williams are always friendly and they do a great job!!!

“ ” Highly recommend Mike & Andy from sales and Josh from finance!!

“ ” Solid dealership. They treat customers with professionalism and respect. Very pleased with their sales and maintenance service. Very nice customer waiting area.

“ ” Super Friendly and the whole service Department is pretty great ! AAA++++

“ ” Professional, friendly, on time and to date have always done good work.

“ ” Williams Toyota of Elmira are the most reliable and efficient Service Department! From the time you enter, to the snacks while waiting, to the smiles and professionalism they are top notch. Thank you Williams Toyota

“ ” Returning customer, seamless and hassle free buy. Everything was transparent and everyone was willing to help

“ ” Great job thanks foe your service

“ ” Very good service at this dealership. Just needed state inspection, oil change and tire rotation. Even the woman at the payment station helped me order up a new key fob. Extremely helpful, indeed.

“ ” All is good 👍

“ ” Got the date wrong when I scheduled on the website. They went ahead and worked us into their schedule. Took less than an hour to do the 20K service and oil change on my Tundra.

“ ” Great service at a very user friendly facility. The check in process was fast and easy. Service in process updates are provided through a link and the waiting area is stocked with complimentary snacks and drinks.

“ ” I was early, they got me right in and completed the service in no time. Loved the video that was sent during the update. Everyone was very pleasant and kindly walked me thru the process of the service. Outstanding service. I am highly satisfied.

“ ” Always the best service around

“ ” Great dealership. Quick transaction. Andy Lynough was great. Very easy to work with and had a lot of information about the truck I was looking for. So happy that this dealership is the closest Toyota dealership to me.

“ ” As usual it was highly satisfying, and I am pleased with the service and my Toyota

“ ” Easy to make appointment and fast efficient service

“ ” Took my truck in for service and a couple of issues. Everyone I had contact with went above and beyond to make sure I was happy! I am very happy with the service and attention I received from Williams service department and that doesn't come easy, I drive a hour by another dealership two minutes...

“ ” Service was wonderful and quick.

“ ” I recently purchased a 2026 Toyota RAV4 from Williams Toyota in Horseheads, and the entire experience was refreshingly smooth and straightforward. From the moment I walked in, the team was friendly, professional, and respectful of my time. What really stood out was how easy the process was—no...

“ ” Andy was a great salesperson to help us. We have always experienced excellent service from all Williams staff!

“ ” The best experience I’ve ever had with purchasing a car. Tara was incredibly helpful and with us being out of state, her communication was amazing. Marcus, our salesman, made sure the process went smoothly from start to finish. The finance manager, Josh, was phenomenal! We needed to be out of the...

“ ” Recently traded in my 2023 Toyota lease for a 2026. I worked with Matt Clifford and the entire process was smooth and simple. I got the vehicle I wanted and needed and all questions were answered. Highly recommend Matt and Williams Toyota when you need a vehicle with great service!

“ ” Very friendly and efficient.

“ ” Very gracious reception and I was assisted w great explanations for the online Apple apps. The are a bit complicated for remote activities. Ya know what I’d like is what 2 other dealers do? A quick car rinse off if cars are muddy esp winter. Bob Johnson has rinsed my previous and a Calif dealer...

“ ” The ladies at the service center are always so nice. They get me right in and right out

“ ” Williams always communicates well, has a nice waiting room (with snacks!), and friendly staff. Unfortunately, the price to fix my tire was twice as much as Mavis and Youngs.

“ ” I got good service from Williams Toyota of Elmira, NY to my internet inquiry. However, they are in New York. I am a Pennsylvania resident and would not have the same offers available to me here in Pennsylvania, so I did not pursue that very seriously.

“ ” All service was fast and great. Free car wash was soooo bad not really washed rinsed maybe

“ ” I gave an extra star only because Matt VanEttan was great to work with and they weren’t overly pushy! Andy Bostwick was our salesman he was okay seem to not be super knowledgeable about the vehicles or the Toyota app. He actually told us that he’s never downloaded the app so he couldn’t help...

“ ” I called today and spoke to a sales rep regarding a 2023 Tacoma TRD pro that was posted for just over 50K. The vehicle had been posted on the website for 7 days. I asked the sales rep to send me an OTD price and photos of the vehicle. He told me the vehicle was not for sale although the vehicle had...